Answer Questions,
Capture Leads
Ziva helps customers find answers from your website content — product details, policies, FAQs, and more — while capturing leads for questions that need your team.
E-commerce & Retail
Help customers find product info, shipping details, and return policies
SaaS & Software
Answer questions about features, integrations, and documentation
Restaurants & Hospitality
Share menu info, hours, and location details with customers
Real Estate
Help visitors explore listings and understand your services
Startups & Tech
Support your users with product questions and documentation
Education & Training
Guide students through courses, enrollment, and program details
E-commerce & Retail
Help customers find product info, shipping details, and return policies
📄How Ziva Uses Your Website
Ziva crawls your product pages, FAQ, shipping policy, and return policy to answer common questions. It can also collect customer emails for order inquiries you can follow up on.
💬Example Questions Ziva Can Answer
- •"What are your shipping options?"
- •"How do I return an item?"
- •"Do you ship internationally?"
✨Why This Works
Ziva found the return policy details on your website and offered to collect the customer's info for follow-up, rather than claiming to check their specific order status.
Suggested Scenarios
Custom scenarios help Ziva adapt its tone and behavior for different conversation types.
SaaS & Software
Answer questions about features, integrations, and documentation
📄How Ziva Uses Your Website
Ziva indexes your docs, feature pages, pricing page, and help articles. It answers technical questions with links to documentation, and can capture leads interested in demos or upgrades.
💬Example Questions Ziva Can Answer
- •"Does your product integrate with Slack?"
- •"What's included in the Pro plan?"
- •"How do I set up SSO?"
✨Why This Works
Ziva pulled the webhook info from your documentation and rate limits from your pricing page, then offered lead capture for further discussion.
Suggested Scenarios
Custom scenarios help Ziva adapt its tone and behavior for different conversation types.
Restaurants & Hospitality
Share menu info, hours, and location details with customers
📄How Ziva Uses Your Website
Ziva learns your menu, hours, location, and policies from your website. It answers common questions and can collect contact info for reservation requests you can follow up on.
💬Example Questions Ziva Can Answer
- •"What are your hours on Sunday?"
- •"Do you have vegetarian options?"
- •"Where are you located?"
✨Why This Works
Ziva answered the dietary question from your menu page and offered to collect reservation details for your team to follow up, rather than claiming to book directly.
Suggested Scenarios
Custom scenarios help Ziva adapt its tone and behavior for different conversation types.
Real Estate
Help visitors explore listings and understand your services
📄How Ziva Uses Your Website
Ziva learns about your listings, neighborhoods, and services from your website. It can answer general questions and capture leads for viewing requests or consultations.
💬Example Questions Ziva Can Answer
- •"What properties do you have in Oak Hills?"
- •"How does the buying process work?"
- •"Can you help me sell my home?"
✨Why This Works
Ziva pointed to your listings page and offered lead capture, rather than claiming to search a live database or provide specific availability.
Suggested Scenarios
Custom scenarios help Ziva adapt its tone and behavior for different conversation types.
Startups & Tech
Support your users with product questions and documentation
📄How Ziva Uses Your Website
Ziva indexes your product pages, docs, blog, and FAQ. It helps users find answers quickly and can collect feedback or feature requests for your team to review.
💬Example Questions Ziva Can Answer
- •"How do I reset my password?"
- •"What's on your roadmap?"
- •"Does this work on mobile?"
✨Why This Works
Ziva acknowledged its knowledge limits, offered to collect bug report details for follow-up, and answered the roadmap question from your public changelog.
Suggested Scenarios
Custom scenarios help Ziva adapt its tone and behavior for different conversation types.
Education & Training
Guide students through courses, enrollment, and program details
📄How Ziva Uses Your Website
Ziva learns your course catalog, admission requirements, and program details. It helps prospective students find information and can collect inquiries for your admissions team.
💬Example Questions Ziva Can Answer
- •"What courses do you offer in marketing?"
- •"What are the admission requirements?"
- •"How long is the program?"
✨Why This Works
Ziva pulled schedule and financing info from your program pages and offered lead capture for the admissions team.
Suggested Scenarios
Custom scenarios help Ziva adapt its tone and behavior for different conversation types.
What Ziva Can Do
Ziva Can
- • Answer questions from your website content
- • Cite sources from your pages
- • Collect customer info (name, email, etc.)
- • Adapt tone for different scenarios
- • Handle multiple topics in one conversation
Coming Soon
- • Check order status or tracking
- • Make reservations or bookings
- • Access external systems or databases
- • Process payments or refunds
Don't see your industry?
Ziva works for any business with a website. Create custom scenarios that match how your business works.