The Ziva AI Engine
An intelligent engine that learns from your website and adapts to every customer conversation — delivering accurate, helpful answers with the right tone, every time.
Try It FreeAnswers From Your Content Only
Customers see exactly where answers come from. Links to your pages build trust.
Always Up to Date
Update your website and Ziva learns automatically. Your AI always has the latest info.
Context Aware
Understands customer intent and adapts to the situation — handles complex conversations naturally.
Measure What Matters
Track resolution rates, identify gaps, and see the value Ziva brings to your business.
From Your Website to Happy Customers
The Ziva AI Engine combines knowledge from your website with conversational intelligence to create customer experiences that feel genuinely helpful.
Learn Your Content
Enter your URL and Ziva automatically discovers and reads your pages — products, FAQs, policies, documentation.
Understand Context
When customers ask questions, Ziva understands their intent — whether they're browsing, buying, or need help.
Deliver the Right Answer
Accurate information from your site, delivered with the right tone, with links so customers can explore further.
Answers You Can Trust
Generic AI chatbots make things up. Ziva only answers from your actual website content — and shows customers exactly where the information comes from.
No hallucinations
Every answer is grounded in what you've published on your website.
Automatic updates
Change your pricing or policies — Ziva re-learns automatically.
Source links
Customers can click through to your pages for full details.
You can return any item within 30 days of delivery for a full refund. Items should be unworn and in original condition. You can start a return from your account page or contact our support team.
Conversations That Make Sense
Real conversations are messy. Customers have multiple questions, changing topics, and different needs. Ziva handles it all naturally.
Define What Matters to Your Business
Create scenarios that shape how Ziva responds — pricing questions, support requests, frustrated customers. Each scenario can have its own tone and instructions.
Why This Works
- •Acknowledges hesitation — doesn't just push the sale
- •Answers both questions — pricing AND integration
- •Helpful next step — offers comparison to continue the conversation
💡Natural Transitions
Topics don't switch abruptly. If a customer moves from pricing to a technical question, Ziva transitions naturally — maintaining the helpful tone while addressing the new topic.
Measure the Value Ziva Brings
See exactly how Ziva is performing. Track resolution rates, identify content gaps, and understand what your customers are really asking about.
Resolution Rate
847 of 1,157 conversations
Out of Scope Rate
97 of 1,157 conversations
Success Rate
793 of 1,157 conversations
Failure Rate
49 of 1,157 conversations
Identify Content Gaps
See which questions Ziva couldn't answer. Add that content to your site and watch resolution rates climb.
Track Trends Over Time
Monitor how conversation volume and success rates change. Spot issues before they become problems.
Understand Your Customers
See what scenarios activate most often. Learn what your customers really care about.
Everything You Need
The Ziva AI Engine comes with powerful features out of the box.
Auto-Crawling
Enter your URL and Ziva discovers all your pages automatically
Content Syncing
Updates to your website are reflected automatically
Custom Branding
Match your brand colors, logo, and personality
Analytics Dashboard
See what customers ask and how Ziva performs
Lead Capture
Collect customer info for questions that need follow-up
Custom Scenarios
Define how Ziva handles different conversation types
See the Ziva AI Engine in Action
Try the demo on this page, or create your own AI agent for free.